Last Updated: October 2026
This Privacy Policy explains how Sxzuren (“Sxzuren,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you visit or use https://sxzuren.com/ (the “Site”), use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or can reasonably be linked to an individual, and includes “personal data” as defined under applicable privacy laws. “You” and “your” refer to the user of the Services, whether as a customer, website visitor, or other individual whose information we process under this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Services. Where applicable law requires consent, we will obtain consent separately and will not rely on your use of the Services as consent.
We may provide additional or supplemental privacy notices for specific services. If a supplemental notice conflicts with this Privacy Policy, the supplemental notice will govern to the extent of the conflict.
1. Scope and Controller
This Privacy Policy applies to personal information we process in connection with the Services. We are generally the controller of that personal information, except where we process information on behalf of a third party or as otherwise described in a separate notice.
Our Services may contain links to third-party websites, platforms, or services that we do not own or control. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you interact with.
2. Personal Information We Collect
We collect personal information from a variety of sources, including information you provide directly, information collected automatically, and information we obtain from third parties. We may combine information collected from different sources as permitted by applicable law.
A. Information You Provide Directly
We may collect the following information when you provide it to us:
Contact details, including your name, billing address, shipping address, email address, and phone number.
Order information, including your billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, account credentials, and security questions or authentication information.
Shopping information, including products you view, place in your cart, or add to your wishlist.
Customer support information, including information you choose to include in communications with us, such as messages sent through the Services, emails, or other customer support channels.
Communications information, including your preferences and records of your communications with us.
Payment information, such as bank account, credit card, or debit card information, may be collected and processed by our payment processors. We do not directly store full payment card details unless expressly stated otherwise.
B. Information Collected Automatically
When you interact with the Services, we and certain third parties may automatically collect information about your device, browser, and use of the Services (“Usage Data”) using cookies, pixels, web beacons, software development kits, third-party libraries, and similar technologies. Usage Data may include:
Device information, including device type, operating system, and unique device identifiers.
Browser information, including browser type and version.
IP address.
Network connection information.
Information about your interactions with the Site, including pages viewed, links clicked, referring and exit pages, and date and time of access.
Approximate location derived from your IP address.
Information about your interactions with emails we send or advertisements we display.
C. Information Obtained from Third Parties
We may obtain personal information from third parties, including:
Vendors and service providers who collect information on our behalf or support our Site and Services, such as Shopify.
Payment processors, who collect payment information to process your payments, including bank account, credit or debit card information, and billing address.
Advertising, analytics, and marketing partners, who may provide information about your interactions with our advertisements, emails, or the Services.
Fraud prevention and security providers, who may provide information to help us detect and prevent fraudulent or unauthorized activity.
Shipping and fulfillment providers, who may provide information related to the delivery of your orders.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
D. Notice at Collection
At or before the point of collection, we provide the following notice:
| Category of Personal Information | Examples | Purposes of Use | Disclosed To |
|---|---|---|---|
| Identifiers and contact information | Name, email address, phone number, billing and shipping address, IP address, account username | Order fulfillment, account administration, customer support, marketing, fraud prevention, analytics | Service providers, payment processors, shipping providers, advertising and analytics partners, professional advisers |
| Commercial information | Products purchased or considered, order history, cart and wishlist activity | Order fulfillment, customer support, marketing, analytics | Service providers, payment processors, shipping providers, advertising and analytics partners |
| Internet or network activity | Pages viewed, links clicked, browsing and interaction data, device and browser information | Site operation, analytics, personalization, advertising, security | Service providers, advertising and analytics partners |
| Approximate geolocation | Location derived from IP address | Analytics, advertising, fraud prevention, legal compliance | Service providers, advertising and analytics partners |
| Customer support and communications data | Messages, support requests, communication preferences | Customer support, service improvement, recordkeeping | Service providers, professional advisers |
| Inferences | Preferences and interests inferred from activity | Personalization, marketing, analytics | Service providers, advertising and analytics partners |
We do not intentionally collect sensitive personal information, such as government identification numbers, precise geolocation, health information, or information about racial or ethnic origin. If you choose to include sensitive personal information in communications with us, we will process it in accordance with this Privacy Policy and applicable law.
3. How We Use Personal Information
We use personal information for the following purposes:
Providing the Services and fulfilling orders. To process payments, fulfill orders, arrange shipping, send notifications related to your account, purchases, returns, exchanges, or other transactions, and facilitate returns and exchanges.
Account administration. To create and manage your account, authenticate your identity, and maintain the security of your account.
Marketing and advertising. To send you marketing and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services tailored to your interests, subject to your right to opt out where required by law.
Customer support and service improvement. To provide customer support, respond to your inquiries, and improve our Services.
Security and fraud prevention. To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity, and to protect the security and integrity of the Services.
Legal compliance and enforcement. To comply with applicable legal obligations, enforce our terms of service, and protect our rights and the rights of others.
Business operations. To maintain business records, conduct analytics, manage our relationships with service providers, and support business transactions.
We do not use personal information for automated decision-making that produces legal or similarly significant effects about you.
4. How We Disclose Personal Information
We may disclose personal information to third parties in the following circumstances:
Service providers and processors. We disclose personal information to vendors and service providers who perform services on our behalf, such as IT management, payment processing, data analytics, shipping and fulfillment, email distribution, customer support, fraud prevention, and marketing services. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform. Service providers are required to process personal information only as necessary to provide services to us and in accordance with applicable law.
Business and marketing partners. We may disclose personal information to advertising and marketing partners, such as Google and Meta/Facebook, to provide advertising and marketing services, measure the effectiveness of our campaigns, and deliver targeted advertisements. This may constitute “sharing” or “targeted advertising” under applicable law.
Professional advisers. We may disclose personal information to professional advisers, such as lawyers, accountants, auditors, and insurers, where necessary for the conduct of our business.
Legal requirements and protection of rights. We may disclose personal information in response to a subpoena, search warrant, court order, or other lawful request for information, or where we believe disclosure is necessary to comply with applicable law, enforce our terms, protect our rights or the rights of others, or investigate fraud or security issues.
Business transfers. In connection with a merger, acquisition, bankruptcy, reorganization, sale of assets, financing, or similar transaction, personal information may be transferred as part of the transaction, including during due diligence, subject to appropriate confidentiality protections.
With your consent. We may disclose personal information to third parties when you direct us to do so or otherwise consent to the disclosure.
We do not sell your personal information for monetary consideration as defined under the California Consumer Privacy Act (CCPA). We may share personal information with advertising partners for cross-context behavioral advertising, which may be considered “sharing” under the CCPA and “targeted advertising” under other applicable state privacy laws. You may opt out of such sharing as described in Section 6.
5. Cookies, Tracking, and Targeted Advertising
We use cookies and similar tracking technologies, such as pixels, web beacons, software development kits, and third-party libraries, to operate and improve the Site, analyze usage, personalize your experience, and deliver targeted advertisements. These technologies may collect Usage Data and may be operated by us or by third parties.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site and your ability to use certain features. Where required by applicable law, we will obtain consent before using non-essential cookies.
We honor Global Privacy Control (“GPC”) signals as a valid request to opt out of sale or sharing for targeted advertising where required by applicable law. We do not currently respond to browser “Do Not Track” signals, but we will honor GPC and other legally recognized opt-out preference signals.
For more information about how we use cookies, please refer to our [Cookie Policy].
6. Your U.S. Privacy Rights and Choices
Depending on your state of residence, you may have some or all of the following rights regarding your personal information:
Right to access or know. You may request access to the personal information we hold about you and information about how we process it.
Right to correction. You may request that we correct inaccurate personal information.
Right to deletion. You may request that we delete your personal information, subject to legal exceptions.
Right to portability. You may request a copy of your personal information in a portable format where applicable.
Right to opt out of sale or sharing. We do not sell personal information for monetary consideration, but you may opt out of certain sharing for cross-context behavioral advertising or targeted advertising.
Right to opt out of targeted advertising. You may request that we not use your personal information for targeted advertising.
Right to opt out of profiling. Where applicable, you may opt out of profiling in furtherance of decisions that produce legal or similarly significant effects. We do not currently engage in such profiling.
Right to non-discrimination. We will not discriminate against you for exercising any privacy rights.
Right to appeal. If we deny your privacy request, you may appeal our decision by contacting us at service@sxzuren.com.
To exercise any of these rights, please contact us at service@sxzuren.com. We may need to verify your identity before processing your request. We may request additional information to verify your identity and, where applicable, your authority to act on behalf of another individual. We will respond within the timeframe required by applicable law. We generally do not charge a fee for exercising your rights, unless a request is manifestly unfounded, excessive, or repetitive, in which case we may charge a reasonable fee or decline the request as permitted by law.
You may designate an authorized agent to submit a request on your behalf. We may require proof that the agent has been authorized to act on your behalf and may require you to verify your identity directly with us.
California Residents
If you are a California resident, you may have the right to know what personal information we collect, use, disclose, and share; the right to delete personal information; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of personal information; the right to limit the use and disclosure of sensitive personal information where applicable; and the right to non-discrimination. You may also designate an authorized agent to submit a request on your behalf, subject to verification of your identity and the agent’s authority.
We do not sell personal information as defined under the CCPA. We may share personal information for cross-context behavioral advertising, which is considered “sharing” under the CCPA. You may opt out of such sharing by contacting us at service@sxzuren.com, by using available cookie settings or opt-out mechanisms, or by sending a GPC signal where required by law.
Under California’s “Shine the Light” law, California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.
Other U.S. State Privacy Laws
Residents of other states with comprehensive privacy laws, including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other applicable states, may have similar rights, including rights to access, correct, delete, obtain a copy of, or opt out of targeted advertising, sale, or certain profiling, as well as the right to appeal a denied request. To exercise these rights, please contact us at service@sxzuren.com.
Nevada Residents
Nevada residents may submit a request to opt out of the sale of covered information as defined under Nevada law. We do not currently sell covered information as defined under Nevada law. To submit a request or ask questions, please contact us at service@sxzuren.com.
Marketing Choices
You may opt out of receiving promotional emails by using the unsubscribe link included in those emails. You may opt out of promotional text messages by replying “STOP” or as otherwise instructed in the message. You may also contact us at service@sxzuren.com to update your marketing preferences. Please note that we may still send you non-promotional communications, such as order confirmations, account notifications, and customer support messages.
7. Children’s Privacy
The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not use the Services or provide personal information to us. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it. If you believe that a child has provided personal information to us, please contact us at service@sxzuren.com.
We do not knowingly sell or share the personal information of consumers under 16 for targeted advertising without affirmative authorization, and for children under 13, we require parental consent where applicable.
8. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud, and protect our rights. When determining retention periods, we consider the nature and sensitivity of the information, the purposes for which we process it, applicable legal, tax, and accounting requirements, and the risk of harm from unauthorized use or disclosure. When we no longer need personal information, we will delete, anonymize, or de-identify it, or, where deletion is not possible, isolate and restrict access to it until deletion is possible.
9. Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, and alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly of any unauthorized use of your account.
10. International Visitors
We are based in the United States, and the Services are intended for users in the United States. If you access the Services from outside the United States, your personal information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country. By using the Services, you understand that your information will be processed in accordance with this Privacy Policy and applicable U.S. law. Where required by applicable law, we will implement appropriate safeguards for international transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page and update the “Last updated” date. Where required by applicable law, we will provide additional notice of material changes. Your continued use of the Services after the revised policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by law.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your privacy rights, please contact us at:
Email: service@sxzuren.com